Assisting Delegates With Disabilities

  • Parking is charged at £12.00 per day. Upon arrival at the NEC please ensure your badge is clearly displayed in the car. You will be directed to a dedicated parking area which is fully signposted and close to the venue.
  • Shelters and dedicated help points are located within disabled car parks for visitors who are unaccompanied and require assistance.
  • A mobility equipment hire service is available provided by the NEC service partner Bartrams ( We strongly advise visitors pre book equipment to avoid disappointment as a limited amount of equipment will be available on the day. A dedicated booking line is available online or by calling 01353 778756. Wheelchairs and electric scooters are available, although there maybe a cost for hire.
  • All areas of the NEC are accessible to wheelchair users, with automatic doors on main entrances.  The exhibition is located in Hall 8 on the ground floor and lifts are available to all conference areas.
  • Tactile signage is fitted in or by the majority of lifts and public areas.
  • Assistance Dogs are welcome at the NEC.
  • Public telephones are available for persons with hearing impairments which are located by the Atrium entrance.
  • The NEC has wheelchair accessible toilets.
  • A majority of areas in the NEC are fitted with induction loop audio systems.
  • If you are attending and require an Event Guide in larger text format, please e-mail or call Ben Globe on 0151 706 7610
  • For further details about accessibility at the NEC please click here

If you require any further assistance please telephone Ben Globe on 00 44 (0)151 706 7610 or e-mail: